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12.7 crashes during startup

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  • 12.7 crashes during startup

    After installing eSignal_12.7.4526.983 it crashes now on two machines immediately during startup. There must be an incompatibility with my pages. Is there a way to start eSignal with a blank page?

  • #2
    After removing all pages I was able to open eSignal, But now it crashes when I open a chart. There must be something wrong with my default template for charts. How can I remove a chart template when i cannot open a chart??

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    • #3
      I'm trying to contact support concerning this issue since 3 days, I've sent several crash reports. Nobody reacts since yet!!!! Live support was never available the last days!!! What's the matter with you??? Your customers are paying for this service!!!!

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      • #4
        I'm trying to contact support concerning this issue since 3 days, I've sent several crash reports. Nobody reacts since yet!!!! Live support was never available the last days!!! What's the matter with you??? Your customers are paying for this service!!!!

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        • #5
          Day 6 .....I'm still waiting for a reaction from the support team. Live support was not available the last days and also no mail response since yet...

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