Intraday advanced charting is not correct.

[clearpicks]

For some symbols like $compq, $ndx, etc., the intraday charts are not correct in advanced chart windows with certain time frames like 5min. There should be no bars for July 4th. In the meanwhile quite a lot APIs' return incorrect data, for example, getValue("Close", -1, -1) etc.

[ACM]

Re: Reply to post 'Intraday advanced charting is not correct.'

clearpicks
FWIW I am not seeing any bars on any interval for July 4th
Alex

[clearpicks]

a screen capture is attached

[clearpicks]

My trading system can not work today because of too many such kind of bogus bars and API returns.

[clearpicks]

Alex,

Have you found out the reason?

Clearpicks

[ACM]

Re: Reply to post 'Intraday advanced charting is not correct.'

clearpicks
The answer will have to come from eSignal as I would have no way of knowing
Alex

[clearpicks]

Still no response from eSignal people, not even a brief acknowledge that this problem is under investigation. This is really disappointing. Maybe eSignal people don't think it isn't worthy of their time to fix this problem because there is only one July 4th every year.

[clearpicks]

I reported yesterday and the error is still there.

[JayF]

I sincerely apologize for the delay in a response. I am able to reproduce the problem and have sent this over to our QA Team for a fix.

[JayF]

Unfortunately, we will be unable to correct this problem, however we are researching what steps we can take to prevent this from happening in the future. Below is a list of affected symbols.

$ADRAI
$ADRDI
$ADRUI
$ADREI
$BANK
$CND
$COMPQ
$NCMP
$INDS
$IXCO
$IXF
$IXTC
$INSR
$NBI
$NDX
$NIND
$OFIN
$TRANQ
$VDX
$LXD