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  • CAD@fxcm a0-fx

    CAD@fxcm A)-fx dData on minute charts seems to have stopped this evening at 19:43 EDST.

    CAD A0-fx is working fine.

    FXCM for CAD in the Quote Montage under CAD a0-fx numbers match their trading platform. I have a green ok in the Cursor Window and did a CTRL click on it to no avail.

    Dave

  • #2
    As of 7:45 pm PT or so, I can see the FXCM specific symbol started to update again. Not sure why it would gap like that when FXCM does appear to be a contributing source on the composite (via time and sales).

    I've reported it to our QA team and we'll see what we find.

    Thanks for the report.

    Comment


    • #3
      About 23:40 to midnite the individual brokers stopped updating again. I checked GAIN and FXCM as in CAD@FXCM a0-fx.

      Is there a place where this outage should be posted for users to check on status?
      Dave

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      • #4
        Hi Dave,

        Still under investigation but it may be related to some ticker plant changes made last night. We'll know more later this morning (PT). If we are aware of any wides-spread outage, we will post in the Network Status area of these forums.

        In terms of notifying us, you posted in the correct forum.

        Thanks.

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