How uninstall eSignal 64Bit for 32Bit version ?

[juju075]

Hello,

I would like proprely uninstall eSignal 12 (Lastest) 64Bits
to operate the 32Bits verion.

in order to fix a trouble with my api connection

https://ibkb.interactivebrokers.com/article/2560

I think erase the folder "esignal" is not the good way to do.

Thanks for your replies.
JK

[eSignal_EricL]

Hi juju075,

Uninstall eSignal 12 in Control Panel like you would any other program.

Sincerely,

Eric L.
the ICE Data Services

[eSignal_AveryH]

Juju075,
For the eSignal / Interactive Broker integration to work you do not have to downgrade your eSignal from the 64 bit version. You will however need to install the 32 bit version of TWS. Once you've installed the 32 bit version you'll need to follow these steps.

In the C:\JTS directory rename the dbcapi.dll file to dbcapi_old.dll.
In the C:\Program Files(x86)\Common Files\Interactive Data\DM directory, copy the dbcapi_vc8.dll into the C:\Jts directory
Once copied, right click on dbcapi_vc8 and select rename from menu. Rename the file to dbcapi.dll.
Launch TWS.

Please let me know if you have any issues.

Avery