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where is the chart ? URGENT !!

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  • where is the chart ? URGENT !!

    what happand for Qchart ?

    i can not access to watch any Chart for stocks
    but i can see it to any Index !!

    Urgent !
    Attached Files
    khalid

  • #2
    Khalid,

    For a number of reasons, the forums are a tough venue to attempt to troubleshoot an urgent problem. For assistance during U.S. market hours, you'll best be served via QCharts Technical Support at 510-785-1254.

    Some things you can try until then:

    - Restart QCharts.
    - Change to a different server (Ctrl-Alt-N)
    - Verify your account status at Account Maintenance
    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

    Comment


    • #3
      Thank you JayF for your fast reply

      but my problem is : i can watch the Nasdaq OR Dow INDEX

      but i cant watch any Stocks Chart !!!

      strange !!
      Attached Files
      khalid

      Comment


      • #4
        JayF would you looking for my Product Summary
        Attached Files
        khalid

        Comment


        • #5
          I've passed this info along to our technical support team to follow-up with you via phone or otherwise.
          Regards,
          Jay F.
          Product Manager
          _____________________________________
          Have a suggestion to improve our products?
          Click Support --> Request a Feature in eSignal 11

          Comment


          • #6
            Thank You JayF
            khalid

            Comment

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