Z xx-EEI

[Guest]

We are currently not broadcasting data for Z xx-EEI. The engineers are investigating.

We are sorry for the inconvenience.

[Guest]

The data feed has been found to be send through the symbol Z U7-EIR.

For now, please use Z U7-EIR. This is a temporary solution only. The feed will be switched to Z U7-EEI as soon as possible.

[Guest]

If you do not have access to Z U7-EIR, please contact us, and we will make adjustments to your subscription. You will not incur charges for the additional entitlement.

[Christine B]

Our data vendor confirmed that this issue will be fixed for tomorrow, September 11th.

If you have any questions or require further assistance, please let us know.

We apologise for the inconvenience and thank you for your patience.

[Guest]

We are closely monitoring The FTSE future data. Bid/ask information is streaming fine. We are confident that the changes make have solved the issue.

[Guest]

This issue has been solved. Please use again Z U7-EEI. Charts and quotes are updating. A minor issue remains with the T&S window. Additionally, we are waiting for the engineers to transfer yesterday's data from -EIR to -EEI.