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I've already sent (to your technical support) and posted
(in the Desktop Api forum) a question about getting history data:
Sometimes I have a problem with connection to the Internet. At that time I
can't get quotes
and save it. But when I restored connection, I want to get lost quotes. I
know that I should use the method RequestHistory(...). But I can't
understand what parameters I should pass to it.
For example:
I have a subscription on GTIS (forex inter-bank market).
Suppose that now is 06/23/2004 01:00:00 PM. And I've lost connection with the
Internet. Then
for example at 02:00:00 PM I've restore connection and want to get lost
quotes for symbol "eur a0-fx" (for 1 hour). What should I pass to the
RequestHistory(...):
symbol="eur a0-fx"
interval = ??????? //(May be "999P" (I want to get all changes of symbol))
bar_type = ??????
number_of_bars=???
start_time=780 //(but this values calculated for my local time zone
end_time=840 //(how can I find out server time zone? It's the second question)
I tried to get tick data using sample DesktopAPI on VC++, but I couldn't to do
it. Sometimes sample didn't respond on any interaction, sometimes I got data
(lowPrice, highPrice, close) but bidPrice and askPrice were equal zero. (I set up param interval in
different values: 1S, 1T, T1, S1, T, but result was the same).
The second problem - that <starttime> and <endtime> don't work properly.
I attempted to set different time period (for btBars) but example tried to get
data for all day.
Recently I've found out that many bugs fixed in version 7.7. I updated it.
But result the same I can't to get ticks history (after about ten minutes it
cease to respond).
As I could see I'm not alone. I've paid money to use API but I couldn't.
How can you explain such situation? I have sent many letters on email
[email protected]
which I found in documentation. But I haven't gotten any answers
on my questions. To say that your support service works badly - the same that
nothing to say.
(in the Desktop Api forum) a question about getting history data:
Sometimes I have a problem with connection to the Internet. At that time I
can't get quotes
and save it. But when I restored connection, I want to get lost quotes. I
know that I should use the method RequestHistory(...). But I can't
understand what parameters I should pass to it.
For example:
I have a subscription on GTIS (forex inter-bank market).
Suppose that now is 06/23/2004 01:00:00 PM. And I've lost connection with the
Internet. Then
for example at 02:00:00 PM I've restore connection and want to get lost
quotes for symbol "eur a0-fx" (for 1 hour). What should I pass to the
RequestHistory(...):
symbol="eur a0-fx"
interval = ??????? //(May be "999P" (I want to get all changes of symbol))
bar_type = ??????
number_of_bars=???
start_time=780 //(but this values calculated for my local time zone
end_time=840 //(how can I find out server time zone? It's the second question)
I tried to get tick data using sample DesktopAPI on VC++, but I couldn't to do
it. Sometimes sample didn't respond on any interaction, sometimes I got data
(lowPrice, highPrice, close) but bidPrice and askPrice were equal zero. (I set up param interval in
different values: 1S, 1T, T1, S1, T, but result was the same).
The second problem - that <starttime> and <endtime> don't work properly.
I attempted to set different time period (for btBars) but example tried to get
data for all day.
Recently I've found out that many bugs fixed in version 7.7. I updated it.
But result the same I can't to get ticks history (after about ten minutes it
cease to respond).
As I could see I'm not alone. I've paid money to use API but I couldn't.
How can you explain such situation? I have sent many letters on email
[email protected]
which I found in documentation. But I haven't gotten any answers
on my questions. To say that your support service works badly - the same that
nothing to say.
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