IsEntitled method

[JGarnett]

I'm getting a false response on IsEntitled. What are some ways I can isolated entitlements problems? Support verified I have added ActiveX to my account.

[Guest]

You should wait for the OnEntitled() event or place a timer before you check for IsEntitled(). I bet you are checking before the entitlements are being returned from our entitlement server.

[JGarnett]

I placed a timer before checking IsEntitled but no luck. Does anyone have a VBA sub that I can look at? According to support I am entitled. Or does someone have a sample of the OnEntitled event?