ActiveX Users

[donreid]

How many users are there using the ActiveX interface? There are very few post to this forum, and I am wondering how well it is supported?

Will users please respond?

Thanks,
Don

[masterdata]

I don't know the number, but from my experience, the service is well supported.

Best,

Larry Carhartt

MasterDATA
The Only Source for Index & ETF Composite/Breadth Reports, Charts & Data

http://www.MasterDATA.com

[email protected]

[VegasBud]

There is no phone support.

According to the documentation, the main support mechanism is through e-mail at [email protected], which is obviously either dead or not monitored. A phone call to e-signal got me the current e-mail address, which is [email protected]. That address does work, but it took 19 days to get a response (at least for me, the only time I used it).

That leaves this forum. You may want to browse the forum, and check how long it takes to get a solution.