10 days of ticks not available

[Objectivist]

Recently, I have only been able to download 6 days of ticks for some symbols (e.g. txn). I can get 9 days for other symbols (e.g. goog), but I haven't found any symbols for which I can get the full 10 days. Does anyone have any ideas?

[AChan]

Which desktop API function call are you using to obtain the ticks?
What are the arguments you are passing to the function call?

Anthony
eSignal Developer Support

[Objectivist]

This call will give me 6 days of ticks for Texas Instruments:

TimeSalesFilter filter;
filter.sSymbol = S2B("txn");
filter.bQuotes = TRUE;
filter.bTrades = TRUE;
filter.lNumDays = 10;
filter.bFilterPrice = FALSE;
filter.bFilterVolume = FALSE;
filter.bFilterQuoteExchanges = FALSE;
filter.bFilterTradeExchanges = FALSE;
filter.dMaxPrice = 0.0;
filter.dMinPrice = 0.0;
filter.lVolume = 0;
filter.sTradeExchangesList = NULL;
filter.sQuoteExchangesList = NULL;
lHandle = (*m_piHooks)->GetRequestTimeSales(&filter);

THanks, Eric

[Objectivist]

Is this thread dead, or is someone still working on this? Should I enter a new thread requesting an answer regarding this problem?

[JayF]

I'll check in with the group that handles these requests. They should be answering this post sometime next week. Our apologies for the extended delay in getting you an answer.