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recovery from ReleaseHistory problems. Help!

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  • recovery from ReleaseHistory problems. Help!

    The problems we developers are having with ReleaseHistory and ReleaseSymbol have been discussed here ad nauseum. Anyone can develop an app that tracks and properly releases handles as suggested, but during development, crashes, breakpts, faulty logic, and more importantly CONSTANT ESIGNAL CRASHES, often leaves me in an unknown state with regard to open handles.

    ESignal then fails to return historical data on subsequent calls to RequestHistory for some symbols. (Because there is a previous open handle for the symbol??)

    1.) HOW CAN I RETURN TO A KNOWN STATE?
    Simply restarting eSignal and the data manager does not fix the problems, so their is some persistence in a database file or something. Resetting the DB manually from the Data Manager's Symbols window does not help.

    2.) WHAT IS WRONG WITH SIMPLY LOOPING FROM 1 TO 500 AND CALLING RELEASEHISTORY FOR EVERY POSSIBLE HANDLE DURING AN APP'S INITIALIZATION?
    It does not always help and sometimes seems to set the stage for a later eSignal crash.

    Please don't refer me to the previous thread explanations of this problem - I've read them all. They are well-intended, but I need practical advise other than "keep track of your handles."

  • #2
    Is anyone from eSignal going to answer these questions? This whole issue with releasing handles seems to be a fundamental design flaw in the API.

    You charge us what I think most consider to be a disproportionately high sum for a badly documented API, and then refer us to this BB for support, only to completely ignore questions that are raised time and again. Personally I'm getting completely fed up with this bug-ridden product, and given the addtional fees for the eSignal API, TradeStation is looking like better value-for-money platform by the day.

    T32.

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    • #3
      I apologize for the delay in getting many of these questions answered. We certainly haven't forgotten about these requests. Many questions need to be answered by a developer, and recently the 7.5 release have been tying up these resources. Now 7.5 has been released we will be holding meetings to discuss these questions, and provide the community with the needed answers.

      We should have some more to go on by next week.
      Regards,
      Jay F.
      Product Manager
      _____________________________________
      Have a suggestion to improve our products?
      Click Support --> Request a Feature in eSignal 11

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