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  • History bug

    Last recent history candles for any symbol display as of 1/1/2004 where expected to be 1/2/2004, as well as all eSignal charts.
    Can anyone explain this?

    BR Harry.

  • #2
    Looks like it is a server issue to me, though I suppose it could be some config issue with the data manager. Intraday dates are fine, but the most recent daily candle comes across as 1/1/2003 for me here as well. The API is passed data from the main app, so it shouldn't be an API issue.

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    • #3
      GenSpoo or traderprofile,

      Do you have any example symbols that you are seeing this on? My daily charts all have the most recent bar as 1/2/04. Perhaps this is due to the market being open, and during the pre-market or during a holiday the servers return a 1/1/04 date. Are you seeing the problem currently?
      Regards,
      Jay F.
      Product Manager
      _____________________________________
      Have a suggestion to improve our products?
      Click Support --> Request a Feature in eSignal 11

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      • #4
        I am looking at about 500 stocks and no one have any bar as of 1/2 - all are 1/1.
        There is all indexes such as $INDU, $UTIL, $COMPQ as well as MSFT, INTC, JNPR stocks etc.
        I am started eSignal application after market open today.

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        • #5
          Hi Jay,

          I am seeing it on futures. I just looked at IBM and DELL, and get the correct 1/2/2004 date for them. I also rebooted just to be sure it was still occurring.

          Cheers... George

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          • #6
            Photo didn't attach before...
            Attached Files

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            • #7
              There is the screen shot:
              Attached Files

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              • #8
                That's strange. It happens on futures for me, but stocks are fine (even just tried MSFT).

                Although, on second though, I am looking at delayed data for stocks, but realtime for futures. Wonder if that is in any way relevant?

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                • #9
                  As I'm not seeing this, I suspect that this is a problem in an older version or on a different server than I'm on. I'm on 7.5 build 628, which has a new version of the Data Manager. What version are you both on? (Help --> About...) You can download eSignal 7.5 build 628 from here.

                  Regards,
                  Jay F.
                  Product Manager
                  _____________________________________
                  Have a suggestion to improve our products?
                  Click Support --> Request a Feature in eSignal 11

                  Comment


                  • #10
                    I installed 628 over the a few days ago (over my existing 627).

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                    • #11
                      I have version: eSignal 7.5 (Build 627), Data Manager 7.5 (Build 270)
                      I'll try to get 628 build...

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                      • #12
                        just upgraded to 628 - nothing changed, the same 1/1 candles.

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                        • #13
                          Can you verify that the DM version is now build 271? Sometimes I forget to close the DM when I do an upgrade, and my DM doesn't get upgraded when the installer runs. Just checking on that possibility.

                          As an aside, I checked out the same servers that GenSpoo was on today (w/ his eSignal user name), and my daily charts were still showing the correct date of 1/2/04. Does restarting eSignal help at all? What about refreshing the chart (Ctrl + clicking on the green OK)?
                          Regards,
                          Jay F.
                          Product Manager
                          _____________________________________
                          Have a suggestion to improve our products?
                          Click Support --> Request a Feature in eSignal 11

                          Comment


                          • #14
                            I have build 271 for the DM here. I rebooted earlier to see if that would fix it, but I still get 1/1 for my futures. I also tried the control+OK and that didn't help (just tried it again now). The problem still doesn't affect my delayed stock charts (they show 1/2).

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                            • #15
                              Re: Reply to post 'History bug'

                              I am on build 270 of the dm, fyi

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