3 Point Break

[jficquette]

I use the 3 point break chart in Erlanger Quote a lot. It updates in real time and shows where the "last price" is. In Esignal we have 3 PB charts but they do not update in real time. When a new bar is called for it simply appears. I really wish Esignal would fix that. Does anyone else use the 3 PB?

John

[paralleltrader]

Over the past week, I have noticed that the Point Break Chart has not been updating properly. I thought it was just my system until I logged in 3 different computers with three different user codes and received three different readings. All systems are WinXP Pro, 2.2 or higher processor, 512 or higher ram, and all connected to a full T-1 connection. Also used a CCI on all three, and again, three different readings. I was told that it may be a server issue and that it would be brought to the attention of Tech Support. Apparently no go.... Verified that all three had the same settings, time periods, prefs, etc. Contacted Tech support again.. ( only took them 24 hours to return my phone call) and they verified the same. There is indeed a bug in the PB charting. So...no confidence here in the readings thus cannot trade using this software. That is most unfortunate for myself and the hundreds of users that I have recommended to e-Signal.

When will a patch be ready for this problem or do we have to wait until this gets fixed via the next release version? I was told that most likely we would have to wait for the next version since there was no patch available. But then again, I was also told that Tech Support was not even aware of the problem.

Patiently waiting.. ( but not for much longer).