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  • Sorry, you are not authorized to use this software

    Hi,

    I installed an indicator my broker gave me and i see it fine under formulas, but when i put it in the chart it give me a message: Sorry, you are not authorized to use this software.
    What do i need to do? I talked to my borker and he said i done evrything i suposed. To contact you.
    Please help in solving this issue.

    Thanks

  • #2
    Hello alexmerce9,

    This type of message indicates that the study is a subscription based study that you do not have the entitlements for on your account. What is the file name of the EFS?
    Jason K.
    Project Manager
    eSignal - an Interactive Data company

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