Ned,
Alex is not an employee, but is an eSignal user who freely devotes his time to the eSignal community. Because of this he may not want to give out his personal contact information.
I would suggest calling our Technical Support department at (510) 264-1700 or through LiveRep. They can use a tool (with your permission) to look at your screen or even take control of your mouse to assist with your problem.
Regards,
Jay F.
eSignal Community Support
P.S. In case you were not aware, typing in all capital letters is often seen as the equivelent of raising your voice or yelling.
Alex is not an employee, but is an eSignal user who freely devotes his time to the eSignal community. Because of this he may not want to give out his personal contact information.
I would suggest calling our Technical Support department at (510) 264-1700 or through LiveRep. They can use a tool (with your permission) to look at your screen or even take control of your mouse to assist with your problem.
Regards,
Jay F.
eSignal Community Support
P.S. In case you were not aware, typing in all capital letters is often seen as the equivelent of raising your voice or yelling.
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