esig support HELP!!

[Doji3333]

I'm receiving the following error from an EFS that I'm using with a DLL to execute orders.

"winsig error. common language runtim debugging services"

I've never seen this before?? I've developed a DLL to place orders directly into www.sungard.com's order system called "hammer".

Is this an error from within esignal or is esignal reporting an error from the dll?? Can anyone provide any assistance??

B

[eSignal_JasonK]

Hello Brad,

I just checked in with development on this issue and they think that there may be a problem with the DLL references not being defined correctly. Double check that first and let me know what you find. If that is not the issue please provide some more details and something we can test if possible. If you don't want to post any code or DLLs here, send them to me directly.

[Doji3333]

Thanks...

We're "doing our best" to isolate the issue on our end.

B

[Doji3333]

First attempt LIVE

Guys,

We're going to give it our first attempt at LIVE trading with SUNGARD tomorrow AM. We've tested under simulation mode for about 3 weeks. The problem I reported could be the SIMULATION mode for the trades - sungard reports their simulation mode does not give accurate simulated fills. So, this could be causing the problems.

I will let you know how it goes tomorrow.

B

[Doji3333]

Here is an error (as it reports)...

esignal/advanced charting (advch1.ach closed : winsig.exe/application error)

Instruction "0X77F5B2AB" Referenced Memory at "0X00000028".

The memory could not be "read".

Click OK to terminate.

Can you guys help with this?? We are trying to ID this problem, but can't determine if this is an esignal error or something caused by our DLL

Brad

[eSignal_JasonK]

Hello Brad,

You may want to email Matt or Todd directly. Someone from development will need to be involved with this one.

[Doji3333]

Thanks Jason

Sent it to Matt. If anyone can find it, he can.

B

[Doji3333]

Friday Update...

I think we resolve the issue...

There was some delay in initializing the DLL (and all of the components of the system) before it could be allowed to place a trade. So I added a 5 tick delay into my code (and re-wrote a portion of the dll)...

IT WORKS!! We've seen it place and FILL 6+ trades without any problems (crashes).

So, now we are working out the rest of it. Thanks for your help Jason, sorry to bug you.

B