No Data after 12am CST

[mtwokay]

I use tick charts and cannot get any data between 12am and about 2am CST. Some charts load, such as my daily NQ but all other NQ tick charts, 500t and below are empty and the Cursor Window displays "OK".

[ScottJ]

Hi,

Is this a regular occurence or just happened today? If we were to do maintenance on some domestic tick servers, that's about the time frame we'd look at (and on weekends) to impact as few users as possible.

If this was a one-time issue and everything is working OK now, please let us know if the issue re-surfaces.

Thanks.

[mtwokay]

Scott,

It occurs every night, although sometimes I can get data for one or two charts by restarting esignal about 20 times (no exaggeration), but it's not often.

I just assumed it was a maintenance period but then your network/server status page always showed everything was ok and I couldn't find any information or notices that blocked out that time period for maintenance.

Thanks,
Kent