Missing ES H6=2 data

[buhrmaster]

The first 2 hrs. of data appear to be missing from jan 20 2006 for the referenced contract that was there yesterday. I am using the advanced chart with various time periods -- 5 to 30. Could this please be restored.

[ACM]

buhrmaster
As far as I can see the data appears to be available. Try restarting eSignal and the Data Manager and see if that resolves the issue
Alex

[buhrmaster]

I restarted both and it is still missing.

[DuaneG]

Hi Burhmaster,

If you could please PM myself or JayF with your eSignal username, we can take a look at the connections and determine if there is an underlying issue with that particular issue. TIA.

[buhrmaster]

Duane-

Have not a clue about PMing anyone (where do I learn about this?) . . . but I restarted everything a second time and finally got the missing data. I figured it was a problem with one particular server. Make sense?

[ACM]

buhrmaster
See this article in the Bulletin Board FAQs
Alex

[buhrmaster]

Alex- Thanks for the link.

[JayF]

buhrmaster,

That does sound like it is server related. Our connection logs for your account has likely pushed out the needed information to track what server this was. If you do see the problem again, please drop us a PM or give us a call. http://www.esignalcentral.com/suppor...ct/default.asp