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  • Problem solution?

    Any updates please?
    This is a pretty big issue for me.


  • #2
    Hi Anson,

    The person here working on this is out sick today. I'll see what I can find out from others. I may not have an answer till that person gets back to the office tomorrow.

    Thanks for your patience.

    Regards,
    Andy

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    • #3
      Any update?

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      • #4
        The engineers that would be working on correcting this have been tied up in a big release. They expect to resume work on this fix next week.
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

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        • #5
          Hello,

          Any progress? It's been almost 5 months since the issue was first highlighted.

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          • #6
            My apologies for the lack of a solution thus far. I'm checking with the manager of group responsible for this fix, and will update this thread as soon as I hear more information.

            In the meantime, I will be moving this thread over to Data Inquiries forum as it is more applicable there.
            Regards,
            Jay F.
            Product Manager
            _____________________________________
            Have a suggestion to improve our products?
            Click Support --> Request a Feature in eSignal 11

            Comment


            • #7
              Still hunting this down... thanks for your patience.
              Regards,
              Jay F.
              Product Manager
              _____________________________________
              Have a suggestion to improve our products?
              Click Support --> Request a Feature in eSignal 11

              Comment


              • #8
                Here's a summary of the issue. We have found the cause of this SIMEX problem, however it unfortunately requires a large amount of man-hours to correct. This is on the list of items to address, but there is no estimate for when this will be fixed. My guess it will be greater than 3-6 months before we see any movement on this.

                Sincerely,
                Jay F.
                eSignal Community Support
                Regards,
                Jay F.
                Product Manager
                _____________________________________
                Have a suggestion to improve our products?
                Click Support --> Request a Feature in eSignal 11

                Comment

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