Bad Ticks MT K3-MA

[EdKoF]

Graeme, can you fix the bad ticks of today going down to 2796?

Thanks,


Edo.

[EdKoF]

LIFFE is clearly having a bad tick day.

Refresh does solve the problem, but it does make me worried that a breakdown is near again........


Edo.

[EdKoF]

It is really quite bad, I would appreciate some sort of reaction on this continous problem.


Edo.

[GraemeB]

Hi EdKoF,

The MT K3-MA has been fixed please refresh your chart.
With regards to the LIFFE is this bad tick at around 07:30 GMT?
I wouldn't worry EdKoF, we won't break down.

Thanks and best regards,

[EdKoF]

Graeme,

It's not eSignal I am worried about in this case. Euronext/Liffe has had a very bad performance this year.

There were bad ticks every 2-15 minutes during the whole day. Didn't have the problem for the last hour or so.

Thanks for your efforts,

Regards,


Edo.

[GraemeB]

Hi EdKoF,

Has the LIFFE data been like this before (with the bad ticks?) or is this just today?

If you want to report a bad ticks there is a web page which sends us a notification.
You can access the page through this link, its below the picture of a lady advertising the Live rep link, tell me what you think.

BAD TICK REPORT

Many thanks,

[EdKoF]

Graeme,

As far as I remember, you have already corrected a large number of ticks in the past. I am not 100% certain whether it was already LIFFE then or still MATIF.

I reported bad ticks also on 24th of April and also before that.

Cheers,


Edo.

[GraemeB]

Hi EdKoF,

LOL.. I remember it, it was on the MATIF exchange.
I will monitor it to make sure that is doesn't happen like before.
If you have any questions, please ask.

Thanks,

[EdKoF]

Graeme,

For your info, just had one again @ 18.20 hrs (CET).

Edo.

[ScottJ]

Hi Edo,

Just curious. Do you ever use the new Bar Editor tool in 7.3 to fix the chart? How does it work for you? While our goal is to keep bad ticks off the servers, we're excited that we now offer a tool on the desktop to let users fix these ASAP.

Thanks.

[EdKoF]

To be honest, I didn't remember it existed. I'll keep it in mind for next time.

At this moment, the bad ticks seem to 'restore' themselves.

I must add that 95% of the time I am using Ensign, not the eSignal application.


Edo.

[EdKoF]

Please fix the daily high-low-close for MT K3-MA. They include the bad ticks.

Thanks,


Edo.

[EdKoF]

It was correct the 2nd time I looked

Thanks for the quick work

(Probably was something else?)

Cheers,


Edo.

[EdKoF]

Problem has not been fixed. This is getting quite annoying.

Please solve this, or contact LIFFE to help them solve this.

Thanks,


Edo.

[EdKoF]

Bad ticks now every couple of minutes, really making it almost impossible to use Ensign.

Edo.