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Lower interval data is sticking again like last week. The NQ #F data is not not producing on the 3 minute chart.
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Hi FibbGann,
Can you be more specific about your charts "sticking?" Do they stop updating completely, or are they slow?
In general, if data stops updating the first thing to try is to close eSignal and the Data Manager for 30 seconds, then reopen them. This will frequently resolve any intermittent connectivity issues, and will usualy get you connected to a different tick server. With charts, you can also request a refresh by clicking the green OK in the cursor window. If you continue to experience data reception issues, I would recommend troubleshooting with one of our technical support representatives when the problem is actually occuring.
Thanks,
Starr
eSignal
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