Data

[raven4ns]

What is the problem with Esignal? I have been getting large gaps in my data and bad ticks. Don't you have a program that checks the data for obvious errors in price or missing data?
Trading is difficult enough without not being able to count on the data you are receiving, especially when we are paying premium prices for it.
I hope you get this resolved soon because it is certainly not acceptable as it stands. Thank you.

Regards,


Tim

[eSignal_ShaheedM]

Hi There,

We are not currently experiencing any difficulties with our system.

Could you please advise some additional information about your report.

* What symbol are you using?
* What time frame are you looking at?
* What date are you noticing the missing data for?

Any additional detail you can think off, would be handy.

If possible, could you please call into our support desk to further troubleshoot your difficulties in real time:
Sydney support: +1 61 2 8668 1600
London Support: +44 207 825 8777
Hayward Support: +1 510 264 1700

Kind Regards,