need help

[Rainer Bilek]

each day I need to start Data Manager and eSignal several times until I have found a Server that works.
This is true since months. I have hoped that it would getting better. But it is getting more worse.
As an example - it took 30 minutes yesterday until I could start working.
That is not that glory.

[Rainer Bilek]

being furious

Today, trying since one hour, no ES #F=2 and no ES U8=2 1 minute data.
It is getting more worse day for day.

[Rainer Bilek]

works now.

[Christine B]

Rainer,

good to hear that your issue is resolved.

In case you experience a similar issue in the future, please contact us either by phone or live chat so we can look into your connection immediately.
However, please note that '=2' will give you the Day Session only, ie. from 8.30am 3.15pm exchange time or 15.30 - 22.15 CET respectively.

[Rainer Bilek]

Thanks Christine - will use the connection you provided in the future.
Regarding =2 it is well known

[eSignal_ShaheedM]

Hi There,

Thanks for your forum post.

We are not, currently experiencing any difficulties with our system.

I have checked the status of your account and it appears to be in good standing.

I reviewed your connection log and could not see anything out of the ordinary.

Could you please contact our support team in real time, when you next experience this difficulty.

Liverep: http://www.esignal.com/liverep
Sydney Support desk: +61 2 8668 1600
London Support desk: +44 207 825 8777
US Support desk: +1 510 264 1700

Thank you,