Russell 2000 ICE - TF #F bid/ask strange values

[Kel108]

I am noticing the bid/ask going from 741.70 / 741.90 to 741.70 / 59.40 or 43.60 / 741.90 (as an example at about 9 am central time) - the point being that either the bid or the ask are at extremely low values for one side or the other -sometimes one of the values goes negative too or extremely high.

Anyone else? Is this a problem with esignal or the exchange or my computer?

[eSignal_AveryH]

Kel108,

Can you please PM your username over so that we can check the servers you're connected too.

Thank you
AveryH
eSignal Support

[Kel108]

user name is ekelenyi - also I have noticed this is for other issues as well...not just TF #F

this continues to be a problem btw - thx for the follow up

[eSignal_AveryH]

These price inconsistencies were identified as a network bug associated with single sided quotes and exchanges that do not use sequence numbers. This includes many of the European exchanges and the new Russell 2000 symbol on the NYBOT ICE.

To alleviate the issue we've removed a specific entitlement from your account until some changes can be made on our network to better handle the information.

We apologize for any inconvenience.

AveryH
eSignal Support