Asian 1! contracts and 10.2?

[atlas]

Why are Asian contracts (1!), always dead with new eSignal versions? I'm talking HKFE, Osaka, Singapore, Tokyo...

atlas

[ScottJ]

Please provide more detail (i.e. specific symbols, what version you were on prior to upgrading, what "dead" means. how many versions you saw this issue with, etc)

Thx

[atlas]

Well, the Data Manager had gone red. I notice that happens a lot more often now, not really during market hours. Anyway, the 1! were not working, but the month codes were. I restarted eSignal, and it was ok. Since it was the first time I tried them, coincidentally after DM had lost connection (?), I assumed, there was a further problem.

[atlas]

Data Manager just went red. Didn't happen with 10.1. 216.23.232.216:80

When I hover over systray: Socket not connected, reconnecting to I-Net.

[ScottJ]

For "real time" issues like connectivity, please contact support directly to troubleshoot. You can use LiveRep or call any of our regional offices, all listed on our Contact Us pages.

Thanks.

[atlas]

I restarted it and it connected to a different server. So far, no issues reconnecting.

[ScottJ]

Thanks for the follow-up reply Atlas.

Thanks.