problems with recieving Hotspot FX retail

[vovtial]

Hi, my Customer ID: 2391439. From today I could not recive Hotspot FX retail data, which was in my personal list service during 23.09.08 ( the recieving ticks finished at 23:23:59 of 23/10/08). My billing date is 24 day of each mounth, and my credit card had enought money for registred services, and i made the transeaction manualy today. I dont canceled this service (Hotspot FX retail), but i cant reiceve it, and i cant do anything in my private account room in the site. That I must to do to correct this problem, i think that the perpouse of problem is laying on your side. I send 3 letters to support, but not recieve nothing back. Help me to decide this problem during the weekend please.

[eSignal_ShaheedM]

Hi There,

Thanks for your post.

Please check through our exchange price matrix here

In particular, currently, to add HotSpot FX retail to your account, you need to have subscription to GTIS Forex.
GTIS Forex: USD$50 per month
Hotspot FX retail: USD$20 per month
That gives you a total of USD$70 extra per month to have access to Hotspot FX retail data.

Please confirm your acceptance of these charges.

Kind Regards,