Can't Paper Trade Mexican Stocks

[gsi07924]

I am having difficulty trading certain stocks listed on the Bolsa Mexicana de Valores. I can get the real-time quotes in the quote window, however, I can't paper trade them. The paper trader is not receiving any price data for which to make a trade. Is this a known issue?

[eSignal_AveryH]

gsi07924,

Can you please provide us with some symbols that you’re having trouble paper trading with?

Thank you
AveryH
eSignal Support

[gsi07924]

AMX\A-MEX
AMX\L-MEX
CEMEX\CPO-MEX
KOF\L-MEX
FEMSA\UBD-MEX
GRUMA\B-MEX
OMA\B-MEX
GAP\B-MEX
RCENTRO\A-MEX
SIMEC\B-MEX
TLEVISA\CPO-MEX
TMM\A-MEX
BACHOCO\B-MEX
MAXCOM\CPO-MEX
TELMEX\A-MEX
TELMEX\L-MEX
TELINT\L-MEX
TELINT\A-MEX
VITRO\A-MEX

Just to name a few. In fact, HOMEX-MEX and SAB-MEX were the only two on my list that I can get to work.

[eSignal_AveryH]

gsi07924,

Thanks for the symbols, it appears that the symbol format being using with this particular exchange does cause the symbol mapping not to work correctly. I’ve reported this to the Product Manager and eSignal Developers for resolutions and once I’ve received information from them I’ll post back here.

[eSignal_AveryH]

Hello gsi07924,

We have comfirmed the issues with the Bolsa Mexicana de Valores symbols, our Product Manager has reported back that it will be corrected in a future release.

AveryH
eSignal Support