Announcement

Collapse
No announcement yet.

Session start time incorrect on index chart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Session start time incorrect on index chart

    Just switched up to v11 from 10 (first impression, well worth it, the MMS is sweet) but it seems no matter what I do in the time template my TSX index chart starts the session at 7:00 instead of 6:30. Securities and other indexes are fine, just this one's a problem. Auto, West Coast RTH and custom inputs don't seem to matter. Any ideas? Many thanks.

    This may be an exchange problem, coincidentally my first day live with eSignal 11, sessions prior to today are starting at 6:30.
    Last edited by dr1990; 10-22-2012, 10:46 AM.

  • #2
    It looks like there was change in the feed from the exchange that caused this to start late today. A fix was put into place on our servers and it is now working as it should. It should open at the normal time tomorrow.
    Thank you,
    Eric O.
    eSignal Support

    Comment


    • #3
      That's great, thanks Eric.

      Comment

      Working...
      X