NQ Incorrect High

[jazzallnite]

The NQ High on the Daily chart is incorrect for Sept 02. 1362 should be 1363.50

[JayF]

Thanks. I have forwarded it onto our QA team for the correction. For future reference, you can do the same by using our Bad Tick Reporter or by clicking on Customer Support --> Report a Bad Tick from within eSignal.

[EdKoF]

Jay,

I've repeatedly reported about incorrect highs/lows etc.

It would be nice if something can be done about it.

Thanks,


Edo.

[JayF]

Originally posted by EdKoF
Jay,

I've repeatedly reported about incorrect highs/lows etc.

It would be nice if something can be done about it.

Thanks,


Edo.

EdKoF,

Can you PM me the email address you used to send in those reports? I'll be happy to have them tracked down to see why they haven't been corrected yet.

[ScottJ]

Let me also add that if you're referring to past events and are wondering how we can correct them before they hit the users desktop, that's the most important reason to use our Bad Tick Reporter. Not only does it go directly to our CSD QA group but there's a log that tracks every entry. This is a great tool for us to spot trends and patterns in the reports so we can work with Network Engineering and tweak our in-line data filters.

Thanks.

[jazzallnite]

ES/NQ Incorrect Data fro Sept 03

Another problem with daily high for ES and low for NQ for Sept 03 on Daily charts. I've reported to "tick reprter". Jay this seems like a frequent problem lately. Pls fix.

Dave

[JayF]

Thanks for the heads-up. We are investigating the cause of this, and will be correcting the OHLC's as soon as possible. More to follow as I receive it.

[jazzallnite]

NQ Incorrect High Sept 12

The high value on Daily chart for NQ #F is incorrect for Friday Sept 12. I advised to the "Bad Tick Reporter" early this AM, but still not adjusted. Please fix. Should be 1363.50 and not 1362.50

thnx...Dave

[JayF]

Thanks Dave. Appreciate the report. We'll have this corrected as soon as possible.