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  • cbot "tradesize' data missing

    'tradesize' data info from the cbot is 'no data' today on contracts such as ym z3, zn z3, zf z3, zb z3. nothing shows up in quote windows. i have cross checked with two other data vendors and peolp are receiving the info. have rebooted system twice. so i will end with "esignal we have a problem"

  • #2
    Seems to be ok for me here. Could you send me a PM with your eSignal user name? (click Send PM at the bottom of this message)

    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

    Comment


    • #3
      Re: cbot "tradesize' data missing

      Originally posted by stonedex
      'tradesize' data info from the cbot is 'no data' today on contracts such as ym z3, zn z3, zf z3, zb z3. nothing shows up in quote windows. i have cross checked with two other data vendors and peolp are receiving the info. have rebooted system twice. so i will end with "esignal we have a problem"
      When can we expect for this problem to be fixed? It definitely puts me at a disadvantage in my trading!!
      It's been a week already. It's hard enough as it is.
      I read SteveS' bulletin of 13 Oct. Can we get an update please?


      Thanks.

      Comment


      • #4
        jojo123,

        Please refer to this thread for more information on the subject.
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

        Comment


        • #5
          Just to reiterate, this change on a/c/e trade sizes was a recommended change by the exchange due to a problem at the exchange. This isn't something we can fix, but are awaiting a fix from CBOT. Once that is in place, we will once again bring the Trade Volume back online.
          Regards,
          Jay F.
          Product Manager
          _____________________________________
          Have a suggestion to improve our products?
          Click Support --> Request a Feature in eSignal 11

          Comment

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