Exchange Fees billing cycle

[Ou Yang]

My billing cycle is 7.
Will the exchange fees subscription meet the billing cycle?
ex. I want to cancel an exchange, should I cancel it by month end or by next month's 7, so as not to be charged for next month?

[ScottJ]

Hi,

We bill for 30 days of service off that cycle date each month. As long as you let us know prior to that date, we will cancel that service and you won't get charged that exchange fee beyond your cycle date.

In case you're interested, we have a series of service FAQ's that answers the most common questions we get from users.

Lastly, if you do want to cancel any individual exchange, you can log-on to Account Maintenance and do it yourself, 24/7.

Hope that helps.

Thanks.