crash record

[linus71]

I think eSignal beats NASCAR in crashes.
I got the latest version of eSignal Premier on a Windows 2000 OptiPlex.
I NEVER had ANY problems with Version 8.
I run the latest version of Version 10.1. Yeah the upgrade of 10.1 was better than the previous version 10. But on average eSignal crashes every 3rd day right at the start up.
Today was my record of crashes: it crashed 9 times on me.
Thank heavens I didn't lose any money because of that. Maybe I was just busy to get that thing running.

Actually it's the Trade Manager that keeps me from re-installing Version 8.

[eSignal_AveryH]

Hello Linus71,

There are a variety of reason as to why you eSignal might be crashing. You mentioned that it crashes at start up.

In most situation that eSignal would crash on start up is that one or more of the windows with in page/layout are corrupt. Without any troubleshooting or more details as to what is happening I would first recommend that you try a new page/layout and see if you continue to experience the crashes. This issue would be more prevalent when using an older page/layout with the new build.

Please try this out and let us know.

AveryH
eSignal Support

[linus71]

Thanks for your advice Avery.
Actually I was using the same layout over a couple of builds.
I created an all new one on Sunday (new windows etc).
My first impression is that eSignal is starting up faster.
Today while trading it seems stable. But I have to see through the course of the week how it's really working out.
Thanks again so far.

[eSignal_AveryH]

Glad we could help, please let me know how it works out.

AveryH
eSgnal Support

[linus71]

Okay, since you wanted me to let you know.
After 2 weeks:
The first 3 days were okay.
Then most of the time (like today) Esignal is starting up with the message "One or more sessions of the application was terminated incorrectly." Want to send a crash note to the developers?"
Although I use to close esignal each evening with Save Layout and Exit All & Save.
I also log out of IB before I'm closing esignal.
2 days ago ESignal crashed during my trading session.
Also the connection to IB via Broker Window proved very unstable. On 3 days during the 2 weeks I lost connection to IB. I don't know if that is an IB or eSignal thing.
Well, I'm annoyed.

[stevetaylor]

I agree Esignal 8 gave a lot less trouble & didn't freeze up. The new & latest 10.5 does freeze. I too have a crash every 2-3 weeks.