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esignal is slow to load daily data

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  • #1

    esignal is slow to load daily data

    when loading daily charts of a symbol whose data is not subscribed, and in the time template "n days" is explicitly specified, the esignal would stay in "Receiving..." state although the n daily bars are almost immediately painted on the chart. Such delay causing the delay of efs execution.

    More detailed description and investigation of this issue was posted in this thread http://forum.esignalcentral.com/show...threadid=29500. Since it is not an EFS related issue, I just open this thread as a new one.

    - Clearpicks
    Tags: None
  • #2
    Can someone from eSignal take a look at this issue? Thanks.

    - Clearpicks

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    • #3
      Clearpicks,

      We're looking into the matter and will report back once we have more information.

      AveryH
      eSignal Support

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      • #4
        Clearpicks,


        For this to work properly you must subscribe to the exchange. Since you are not subscribed, the Data Manager is unable to complete your request for the current Daily bar which causes the chart to stay in “Receiving”. Currently there is no workaround that would resolve the matter. The only options I've found to produce a faster change of the "Receiving" to "OK" in the Status Bar of the chart would be to subscribe to the corresponding exchange.


        AveryH
        eSignal Support

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