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Can't connect to network - says invalid ID & PW:

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  • Can't connect to network - says invalid ID & PW:

    It is saturday. I can not connect. Get the message of invalid ID and/or PW.

    I tried to leave a message on the network status forum and it said I was blocked from doing so.

    I tried to call but hours are weekdays only!!

    I am not pleased about this.

  • #2
    This issue has been corrected. There was an issue with one of our Connection Managers, which was quickly caught by our Network Operators, however the length of the outage was due to the repair taking longer than expected.

    Just to clarify, we do have 24/7 active monitoring by our own staff in each of our network operations centers.
    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

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