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  • Runtime Error

    I've got a few EFS studies running on a reasonably large number of computers but recently two users have reported:

    "Runtime Error!

    Program C:\Program Files\eSignal\WinSig.ext

    This application has requested the Runtime to terminate in an unusual way.
    Please contact the application's support team for more information"

    I would have posted a screen shot but no matter what I did I could not get Attach File: to work.

    One of them was running Windows Paralled for Mac but the other was not.

    My instinct is to get them to reinstall eSignal 10 but first I was wondering if I've missed anything?

    Thank you.
    Attached Files

  • #2
    Has anyone though about/tested what would happen if an EFS was written and encrypted in eSignal 11 and then used on eSignal 10? Could this cause this problem?

    Thoughts?

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