Tweet
I recently had an email exchange with tech support regarding a memory problem. I was told to upgrade to V12 of Esignal but answered that I have not done this on a permanent basis because of a chart/scaling problem with the latest Esignal builds.
The problem is the following: basically when one varies the X axis on a chart, when zooming out or increasing the number of bars, candlesticks overlap and the chart becomes muddy (see chart below). In previous versions dating back over one year ago (I'm currently using build 11.6.3167), the spacing between the candlesticks remained consistent when varying the X axis, as the width of the candles would automatically change and adapt to the scaling. This is NOT the case in the latest builds. I am aware that this can be corrected on a specific chart by adjusting bar width, but as soon as you modify the X axis the overlap problem reappears. In another email exchange with tech support, I was told that the 'overlap' problem had been corrected, but this evidently is not the case. Why do you not correct this issue, or indeed why do you keep the charts as they are as I fail to understand why anyone would prefer an overlapping/muddy chart ? Thanks for your answer.
The problem is the following: basically when one varies the X axis on a chart, when zooming out or increasing the number of bars, candlesticks overlap and the chart becomes muddy (see chart below). In previous versions dating back over one year ago (I'm currently using build 11.6.3167), the spacing between the candlesticks remained consistent when varying the X axis, as the width of the candles would automatically change and adapt to the scaling. This is NOT the case in the latest builds. I am aware that this can be corrected on a specific chart by adjusting bar width, but as soon as you modify the X axis the overlap problem reappears. In another email exchange with tech support, I was told that the 'overlap' problem had been corrected, but this evidently is not the case. Why do you not correct this issue, or indeed why do you keep the charts as they are as I fail to understand why anyone would prefer an overlapping/muddy chart ? Thanks for your answer.
Attached Files
Comment