The renko prices will be based on the price source for the specified interval. Since the price source in your chart is the close, it will not reach 28.00 on 11/1 on the 10 minute interval. The lowest point on your Renko chart is 28.09, which is the lowest close at that time on the 10 minute interval. If you change the interval on the Renko chart to 1 minute, the low point at that time will be 28.01, which is the lowest close from the 1 minute chart. Hope that helps.
Jason K.
Project Manager eSignal - an Interactive Data company
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