Email Alerts

[stan_nickel]

I have never set up an e-mail alert and am not sure what is required. I see the settings dialog box and can fill in the to:, from: and smtp: boxes correctly. My question is: If eSignal uses my comcast.net smtp server, how can it get my login info, so the smtp server can use it? That is, I see nowhere to put a user id or password. Is it not needed?
Stan

[Guest]

Hi stan_nickel,

Try looking at this link http://kb.esignalcentral.com/al/12/4...file=1238.html. Regarding the specific question as to username and password, maybe someone else can chime in.

[stan_nickel]

Hi Steve,
I tried the link but only got a a blank page.
Thanks for trying.
Stan

[Guest]

Hi stan_nickel,

I was trying to get you to KnowledgeBase article 1238. This link worked in my machine, however, it did not work when I tried it on a second machine, hmm.

Try looking for article 1238 in the KnowledgeBase.

[stan_nickel]

Steve,
I think I found what you were trying to show me. I believe it is 12388. Anyway, it looks like there is no way to enter a user id and password. I just now was able to get e-mail sent to my cell phone by setting up Outlook Express and using e-Signal alert on the same computer. It works!
Thanks for keeping me going!
Stan

[Guest]

Hi stan_nickel,

You are welcome, I am glad you were able to figure it out.