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Shares Outstanding is STILL wrong!

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  • Shares Outstanding is STILL wrong!

    LGBT is showing on the market depth "Shares Outstanding" field with a value of 1.85 million. The actual value is 16.94 million.

    (A) When is this going to get fixed? You have known about this problem for MONTHS now.

    (B) When are you going to alert your customers to the fact that the data in that field is invalid. Don't customers who are using your product to make financial decisions have the right to know the information you're displaying is incorrect? Any caring for your customers?

    (C) Since you haven't announced the invalid data being displayed in the "Shares Outstanding" field. Are there other fields that you are aware of that are also displaying incorrectly? and if so, what fields are they?

  • #2
    We are aware of a fundamental data accuracy issue that has been ongoing for approximately the last month. This is due to a change in the vendor that supplies this data to eSignal. We are working on resolving this issue, and we anticipate the work to be completed in approximately 2 months.
    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

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    • #3
      Please answer parts (B) & (C) of the question.

      Thank You.

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