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Custom Index Chart - Freeze Up Problem

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  • Custom Index Chart - Freeze Up Problem

    Hi,

    I have been using eSignal for about 1-1/2 years and love the program. However, a couple months ago, I created a custom index using less than 5 symbols and weighted each one to balance out the values. This custom index has become invaluable to my method of trading.

    The problem is.. when the market heats up ie; during economic news release, or White House scare, or Ford & GM Junk news release.... it causes my CPU to peg out at 100% causing my charts to freeze up.

    I am running a 2.4ghz P4 with 1 gig ram, two graphics cards supporting 4 crts on one and 1 lcd on the other.

    I have contacted eSignal support by phone and they have been unable to resolve this issue for me. Unless this problem can be resolved, I will have to discontinue my subscription to eSignal and switch to a different charting package. In fact, I am testing a competitors package currently and it handles this custom index with no problems. I just hate to have to change programs since I have a lot of time and study invested into eSignal.

    Can anybody help me resolve this issue?

    Thank you very much
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