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I am a new subscriber today. I cannot figure out how to get some daily bars in the advanced chart. In the cursor window, USER/PW on a red background is at the top where I believe OK on a green background should be. Every once in a while, the word TRYING appears on a yellow background. The strange thing to me is that the information about the symbol in the chart window appears in the Quote window and the Detail window. I am using the initial layout that comes up when eSignal initially loads and have not changed any settings except for clicking on the Daily button above the chart. All help appreciated.
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no bars in chart - solved
In the middle of the night, a flash. Maybe I have to change my password in the program also. I changed my password after signing on as I have with other new software. I thought changing it in Account Maintenance and in the Data Manager was enough, but it was not. I also had to change it within the eSignal software also. So if you desire to change your Username and/or Password, you must do it in all three places.
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