Pricing on Mini Charts

[Trader273]

I am a new Esignal user and I have come across a major problem. During intra-day moves, I get ticks on the russell that read 605.32, on the s&p 1195.29, etc. I have contacted live rep and all they can tell me is to call during live hours so they can see the differences between the prices. I also searched this forum and came across someone with the same problem. Since it was a seperate program causing those errors, and I do not have the program that was causing the errors, that is not a solution. I really do not feel like going through every program I have to see if it's causing this error. I was just wondering if anyone else has came across this problem and what they did to fix it. Any suggestions would be great.

Thanks in advance,
Nick

[JayF]

Nick,

Are you seeing these prices also recorded in a Historical Time & Sales Window? If so, on what day and (exact) time? If not, then it would be best to talk to a technical support rep over the phone when you see this occur, so that they can try to duplicate the problem by matching the version, server, and setup.

[Trader273]

Finally got through to Tech Suuport. I believe they switched the price server or something to that nature. Nonetheless, everything is fine now.