No esignal data in ensign first time setup

[chips]

Hi,

I have just installed new both esignal and ensign software. I can not receive any data on my charts even though esignal shows that my data is streaming through and logged. I have also enetered my symbols etc.


Can anyone please give me hand with this problem as to what I should be doing wrong or haven't done. I am a newbie so please guide me through.

Many thanks

[RenatoV]

Ensign

Dear Client,

Thank you for your post.

Unfortunately I would require your username to check your eSignal account and make sure that everything is working fine.

Ensign is a third party software that we are unable to support, any support for this software must be obtained by contacting Ensign directely at:

http://www.ensignsoftware.com/help/support.htm

Please bear in mind that these forums are not to be used to obtain any Customer or Technical Support, therefore any future Customer or Technical Support queries you might have please present them at [email protected] or alternatively you can call us on +44 (0)20 7825 8777 (UK Office), +61 2 9261 1513 (Australia Office) or (510) 264-1700 (US Office).

Thank you,