I was not able to look suddenly

[kounosuke]

I was not able to look by real time.
Only a chart of an image became display.
As for the cause, what will be thought about?
I use it in Japan.
Please teach it. Thanking you in advance.

[DuaneG]

Hello kounosuke,

If you please provide some more details about what you are seeing, it will help expedite a solution for the issue. We do provide several video tutorials and online classes in regards to eSignal. If you are interested in seeing what we have available, please click the link below.

eSignal Video Tutorials & Live Classes

[kounosuke]

Hello@DuaneG,

I did problem solving.
The cause was because I used an old symbol(Z Z6-EEI).
I came to be usable when I changed it on a new symbol(Z H7-EEI).