Chart problems using forex symbols

[sgarbs]

I am using adv charting to watch only Forex symbols.
The problem is that esignal does not account for the current market open/ close in the charts and thus the daily charts bars are typically wrong after 6pm & also on Sundays.

In the world of Forex, the trade date changes before the actual real date changes. In other words, at 6pm each day after the New York close, a new trade date begins with Asia trading. However, on the daily charts a new bar is NOT CREATED until after midnight New York time and thus all of the data collected after 6pm is just added to the previous trade dates bar. This causes major problems if you are looking at these charts from 6pm until midnight.

Furthermore, this problem is even worse on Sunday when the daily charts think that Sunday is actually a continuation of the previous Friday and creates the same problem.

Considering that i use esignal to trade FX, i hope you guys can resolve this problem soon.

[JayF]

This is a bug in the way daily charts are creating new bars. Restarting eSignal after the new bar should come in will resolve this problem. We are researching this issue further, and I will post more information as I receive it.

[sgarbs]

Bug in FX charts

Jay,
Im glad you guys are looking into this. I dont think restarting esignal fixes the problem (even temporarily), because when i restart the program during the evening or even on sunday nights - it continuously has the issue.

Ive been watching this for a few weeks now so if you need any details of my observations, please feel free to contact me.
Thank
scott

[JayF]

Hmm. It sounds like this could be something unrelated to the aforementioned "known bug". I'll poke around some more on this, and will let you know.

[sgarbs]

If you look at any forex symbol now (eur a0-fx ) for example... its now 6.25pm e.s.t - you will see that the data for the day that just finished on 6/4/03 is gone & now replaced by a new ohlc since 6.00 pm . There is NO representation for the previous trade dates data until after midnight tonight.

Ive turned off the application & restarted it & it doesnt add a new bar. This only gets corrected after midnight.
So now if i want to look at the daily charts - i will not see a correct bar for what just took place earlier today & last night in asia & europe. This happens on Sunday as well.

It seems the major problem is that a new bar is NOT added when a new open/high/low/current are started in the quotes.

[JayF]

We have duplicated this issue both here in support and in QA, and is now in the hands of the development staff. I would imagine since we are already in public beta testing of 7.4, that a fix will not make in this version; hopefully it will be in 8.x series due out late this year.