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Regional Options Discrepancy

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  • Regional Options Discrepancy

    Why is there sometimes(usually) a discrepancy between a regional options "level 2" window and a regular options window. the regular options window tends to miss real bids and asks that are out there. am i missing something or do i have a setting misadjusted on my option window?

  • #2
    Most likely this is happening on zero volume options. A FAQ on the subject can be found at http://www.esignalcentral.com/suppor...tchbroker.asp. While that FAQ is more for those comparing against a broker's quotes, it also applies to the regional data.

    For reference, I grabbed the below screenshot to show what this can look like.

    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

    Comment


    • #3
      it did not have on zero volume options, the problem today centered around an option in which i tradede 500 contracts. its' just a bit frustrating, especially when you link portfolio windows to bid/ask for the valuation. i guess i dont understand why the options windows ignores some market makers.

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      • #4
        I was able to duplicate... I'll have someone in our QA Team look into this. Thanks for the report.
        Attached Files
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

        Comment


        • #5
          thanks for checking it out. I'm not trying to bitch about it, just trying to get it right for everyone. you guys customer response is great, keep it up.

          Comment


          • #6
            Our engineers have found the problem and are testing a fix for it. If all goes as planned a fix should be on the servers by late next week.
            Regards,
            Jay F.
            Product Manager
            _____________________________________
            Have a suggestion to improve our products?
            Click Support --> Request a Feature in eSignal 11

            Comment

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