Announcement

Collapse
No announcement yet.

Slow data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Slow data

    Hi Esignal,

    Your data is way behind on the data of interactive brokers. The T&S is awful. I can not trade like this when your servers can not handle the information stream.

    What I already have done to solve this problem:

    Reboot my computer
    Reboot my internet
    Less charts/T&S and quote windows on my page
    Try to phone will esignal. After 12 minutes I hang up.
    Use different datamanager 8.1 instead of 8.0.
    change esignal versions (10/8)
    change the issue of the different versions of esignal.
    CPU stays around 60/70 % during scroling through scanners.
    No router anymore.


    Please give me some advice to solve this problem, because I can not trade properly as an active trader if I dont trust your data.

    Kind regards,

    thevinman

  • #2
    Please accept our apologies for this delay in responding.

    Please pm me your username or eSignal CID so I can have someone call you and walk thru some troubleshooting steps.

    Thank you.

    Comment

    Working...
    X