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This is a "known issue" but I wonder how many customers get caught by it. I am using 7.5 Beta 1 so it is not fixed on your next proposed release. It's 07:30 am Fri 17th October 03 here in Europe so thats what - 9hrs Pacific is still yesterday 22:30. Canadian dollar charts WC Z3 Daily Globex:
16 Oct 17 Oct
H 7545 7568
L 7496 7560
C 7535 7564 Thats gap up right? No wrong data. High is wrong!
Same Contract on 5 min chart
H 7598 at 17:20 local time 16 Oct, a 30 tick difference!
L 7496 at 10:00 local time
Last 7564
The 5 min has got the right data
17:20 local time is )8:20 Pacific? So whats the problem - Why no correct High on the daily?
Now, what I have read on this problem and pardon me I cannot locate the thread right now, is that ESig thinks yesterdays bar just gets extended into todays bar so the high is sort of OK and in a few hours it is all corrected. Nope. I just get a gap up showing a breakout and I buy it or fade it whatever, whereas the dang thing is trading below yesterdays highs, the moving averages and MACDs and strategies and real trades are all wrong. And it does not get corrected later because these charts are full of gaps up and down when there weren't any. I have read its going to be fixed BUT IN THE MEANTIME may I suggest that for the benefit of your new users you flag it big time with a health warning? And a date for the fix would be great too. I'd sure like to see this major issue escalated.
16 Oct 17 Oct
H 7545 7568
L 7496 7560
C 7535 7564 Thats gap up right? No wrong data. High is wrong!
Same Contract on 5 min chart
H 7598 at 17:20 local time 16 Oct, a 30 tick difference!
L 7496 at 10:00 local time
Last 7564
The 5 min has got the right data
17:20 local time is )8:20 Pacific? So whats the problem - Why no correct High on the daily?
Now, what I have read on this problem and pardon me I cannot locate the thread right now, is that ESig thinks yesterdays bar just gets extended into todays bar so the high is sort of OK and in a few hours it is all corrected. Nope. I just get a gap up showing a breakout and I buy it or fade it whatever, whereas the dang thing is trading below yesterdays highs, the moving averages and MACDs and strategies and real trades are all wrong. And it does not get corrected later because these charts are full of gaps up and down when there weren't any. I have read its going to be fixed BUT IN THE MEANTIME may I suggest that for the benefit of your new users you flag it big time with a health warning? And a date for the fix would be great too. I'd sure like to see this major issue escalated.
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