Justification for the futures "add-on charge"?

[tbodnar]

Could someone enlighten me as to why eSignal "Premier" cutomers are subject to a special $25 monthly "add-on charge" if they want to subscribe to any futures data other than the eSignal-defined e-mini packages? Why would eSignal single out its futures-trading customers for this additional $25 monthly / $300 yearly surcharge? The seeming unfairness of this alone has kept me from subscribing to the additional futures data! I understand that I can avoid the "add-on charge" by subscribing to "eSignal" instead of "eSignal Premier," but then the monthly
subscription charge is even higher.

(From the pricing calculator:
"• In addition to exchange fees, eSignal Premier requires a $25 monthly futures add-on charge for monthly and annual prepay subscriptions. If you select any futures exchanges other than the CME E-Minis, CBOT Mini-Sized Futures, marketprofile or OneChicago, a $25 monthly fee will be charged.")

[EdKoF]

Re: Justification for the futures "add-on charge"?

Originally posted by tbodnar
[B]Could someone enlighten me as to why eSignal "Premier" cutomers are subject to a special $25 monthly "add-on charge" if they want to subscribe to any futures data other than the eSignal-defined e-mini packages?

This is called commerce. You want something extra, you pay extra. Our whole society is currently based on this principle.

Happy trading!

[tbodnar]

I just assumed as a eSignal "Premier" customer, that the product pricing would be logical (at least in my view). I could see a one-time $25 add-on charge if eSignal claimed that our subscribing to futures data causes them extra administrative overhead, but why every month? Why no add-on charges for the US stock exchanges?

[EdKoF]

Even though I can understand your feelings, the discussion is quite useless. You need to pay. If you don't want to pay, don't take the futures or find another supplier.

I had the same thing for over a year with the regional fee. I was not happy with that, but I didn't have a choice.

Perhaps for customers it would be 'better' it the price structure would be;

- Esignal base fee (100 symbols)
- extra charges per exchange / product (more than the exchange fee)
- extra charge for 200, 500, 1000 symbols
- etc.

My guess is that this would give prices a more 'logical' feeling. Some customers would be better of, some customers will be worse of.

[tbodnar]

I agree with you wholeheartedly on the "regional fee." But with this "add-on charge", eSignal doesn't even pretend it is anything other than what it is, a pure "add-on charge."

[fabrizio]

Tom

This is the address to forward your complaint or suggestions: mailto:[email protected]

To make a patragon call your local CQG dealer and ask him his prices for the same configuration you have now on Esignal ( excluded therefore the AGET and The Scanners and the Market Profile, the Option Plus, and many other things.

Will be roughly 2.000 €
Per month.

there is many ex CQG among us: there must be a reason , right?.
Value for money IS only one of the many.


Cheers

[tbodnar]

Fabrizio,

I will send an e-mail to that address. But I never said I was unhappy with the product. I am quite satisfied with it, but still have this pricing issue. I don't wish to "add-on" futures data to a stock data subscription; I want futures as my primary eSignal data.

[fabrizio]

I want futures as my primary eSignal data.

May I? Assuming that you are 50% right ( just assuming) did you made a cost / benefit analysis of how much you loose not trading futures against what you would pay if you were 50% rigtht?

(n$ invested in futures +((pos or neg)x$ made from trading))- $ 150

Seems - IMHO- positive Vs/ trading the futures. At least for a period.

Cheers

[JayF]

To clarify why there is an additional charge for futures data on the eSignal Premier package, we did this in order to keep the cost of the eSignal Premier product down. eSignal Premier was the combination of two products, eSignal Equities and eSignal Futures. eSignal Futures was $25 more than eSignal Equities, but had the downside of not being able to add real-time equity markets. Now with Premier, going with futures data still incurs the normal $25 fee, however you can now add the equity exchanges. As far as the reason for charging more for futures data, this is due to the additional cost to deliver this data to the end-user. There is simply more ongoing cost to keep the futures data flowing, than compared to equity markets.

[tbodnar]

Jay,

Thank you for the detailed reply.