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bad prints on daily charts

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  • bad prints on daily charts

    I thought this was a 7.6 bug, so I re-installed 7.5 and it happened again today. Haven't seen this before using 7.6

    Some stocks will show a print at the nearest whole number on the daily chart and the bid x ask will be one dollar wide, also whole numbers. Happens in an advanced chart and dde link to excel. Out of a list of a few hundred symbols in my excel sheet, only about a dozen or so of them have this problem, and it shows up a random, not right when I open the sheet.

    Intra day charts are still correct.

  • #2
    Hi,

    We are aware of a scaling problem in 7.6 (explained in this thread) but I can't tell if the issue you are reporting is related or not. Could you take a look and if you don't think it's related, please post a screen shot with a few examples.

    Thanks.

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    • #3
      I first saw this in 7.6, but went back to 7.5 and it came up again.

      Here's a chart with an example. The chart shows a last price of 27.00, but the actual last is 27.40. Intra day charts are correct. Bid Ask in esignal is showing 27.00 x 27.00 4x4, the actual market is 27.33 x 27.44, 4x4.

      Data on this stock was correct until I either clicked on it in excel (dde) or typed it into a chart.
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